Key skills
Product ManagementCommunicationSales
About this role
Role Overview
- Drive 15% annual growth of the Service business in Japan
- Analyze historical sales, customer, and service data
- Define focus segments and priority customer groups
- Design service portfolio and pricing strategy
- Plan and enhance value-added service packages
- Visit key accounts and conduct customer interviews
- Design the service lifecycle with focus on renewals and upsell
- Track KPIs and propose improvements
Requirements
- At least 5 years of experience in B2B business
- Experience in service business development / service product management
- Proven experience in analyzing sales /customer / market data
- Experience leading cross-functional projects
- Practical experience in customer-facing activities
- Native-level Japanese communication skills
- Business-level English communication skills
Benefits
- Health insurance
- Professional development opportunities