Sales Development Representative II

Role Overview

• Own outbound prospecting efforts across email, phone, and LinkedIn to generate qualified pipeline.
• Manage and qualify inbound leads through discovery calls, identifying strong fit and urgency.
• Book high-quality meetings and demos for Account Executives, with a focus on pipeline quality over volume.
• Tailor messaging by persona, industry, and use case to engage security and IT stakeholders.
• Partner with AEs to support account strategy and multi-thread into target accounts.
• Maintain accurate activity and pipeline tracking in the CRM.
• Share feedback from prospects with Sales and Marketing to help improve messaging, targeting, and campaigns.
• Serve as a role model for strong SDR fundamentals, consistency, and ownership.

Requirements

• You have 1.5–3+ years of SDR or BDR experience and a track record of meeting or exceeding quota.
• You’re comfortable running discovery conversations and qualifying opportunities independently.
• You bring strong outbound skills and enjoy experimenting with messaging and tactics.
• You thrive in fast-moving, early-stage environments with ambiguity and high ownership.
• You’re organized, persistent, and accountable for results.
• You’re motivated to grow — whether toward an AE role or deeper sales leadership.
• Bonus: Experience selling into IT, security, or technical buyers.

Benefits

• We want our employees learn, grow, and have career satisfaction
• We want to create a successful company – but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only “working in a fast-paced, challenging, environment” but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.
• We are a high autonomy, high trust organization that prioritizes thoughtful communication
• No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesn’t mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams.
• We value transparency, equity, and empathy.
• Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback – feedback that directly relates activities to outcomes, and allows us all to move forward together, better.
• We want to move fast, be flexible, but not break things:
• We’re a start-up: we need to move fast, and be able to pivot at a moment’s notice. But we don’t want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software.
• We value balance
• Whether it’s work/life balance or moving fast/building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure we’re always getting better.
• We assume best intentions
• We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.