Write and maintain high-quality technical documentation for Gcore cloud, network, and security products
Create clear, user-focused content that helps developers successfully adopt and use our services
Review and edit documentation produced by other writers to ensure accuracy, clarity, and consistency
Continuously improve documentation structure, navigation, and usability based on user feedback
Lead and mentor a small team of technical writers, combining coaching with practical guidance
Set clear priorities, distribute work, and ensure predictable delivery of documentation
Establish and maintain documentation standards, tone of voice, and quality bar across the team
Act as the main point of contact for documentation across product, engineering, QA, and support teams
Build strong working relationships with stakeholders to ensure documentation reflects real product behavior
Embed documentation into product development and release processes
Drive the adoption of AI-assisted workflows to improve documentation speed, coverage, and consistency
Design and maintain pipelines that identify documentation needs from commits, code changes, and release notes
Ensure documentation stays in sync with fast-moving product development cycles
Build and evolve documentation-as-code workflows and automation
Introduce automated checks for documentation completeness and quality
Define and track metrics for documentation usage, effectiveness, and user engagement

3+ years of experience in technical writing for cloud services, APIs, or DevOps tools
Experience leading or mentoring other writers, formally or informally
Strong background in documentation-as-code workflows using Git, Markdown, and static site generators
Hands-on experience with API documentation, OpenAPI or Swagger is a strong plus
Solid understanding of cloud infrastructure concepts, compute, storage, networking, CDN, security
Familiarity with developer workflows and common infrastructure tools
Ability to quickly learn complex technical products and explain them clearly to different audiences
Confidence working closely with engineers and product managers
English C1+ with excellent written communication skills
Strong stakeholder management skills and the ability to influence without formal authority
Structured, proactive approach to managing multiple documentation initiatives
Comfortable balancing strategic improvements with day-to-day execution

Technical Writer – Team Lead

Key skills