Service Engineering Specialist – Technical Writer, Retrofit Documentation
Chennai, Tamil Nadu, India
Full Time
10 hours ago
No H1B
Key skills
Version ControlCommunication
About this role
Role Overview
Document Conversion & Creation: Translate retrofit instructions from Central Engineering (e.g., Technical Notifications) into Service Notifications and other service documentation formats
Develop and maintain retrofit instructions including Technical Information (TInfos), Knowledge Articles, and other service-related documents
Work closely with Service Engineers and Retrofit Managers to gather technical data and validate retrofit procedures
Participate in technical reviews to ensure accuracy and completeness of documentation
Ensure all documentation adheres to internal standards, regulatory requirements, and industry best practices
Maintain version control and documentation integrity across platforms
Identify opportunities to improve documentation processes and tools
Stay updated on changes in retrofit procedures and turbine technologies
Requirements
Bachelor’s degree in Technical Communication, Engineering, or a related field
3+ years of experience in technical writing, preferably in the energy or industrial equipment sector
Strong understanding of mechanical/electrical systems, preferably wind turbines or similar machinery
Proficiency in documentation tools (e.g., XML editors, CMS platforms, Adobe FrameMaker, MS Office)
Excellent written and verbal communication skills
Ability to interpret complex technical data and convert it into clear, structured documentation
Familiarity with regulatory and safety standards in industrial environments
Experience with retrofit or upgrade documentation
Knowledge of service operations and lifecycle management
Benefits
Nordex adheres to a policy of equal employment opportunity