Develop detailed, accurate quotes requiring the application of complex pricing structures
Support the creation and delivery of software licensing and related customer deliverables
Manage and track customer support renewals through proactive, multi-touch engagement
Monitor license utilization and assist in identifying opportunities within existing accounts
Maintain accurate and up-to-date CRM records across prospects, clients, and partners
Translate meeting discussions into clear, actionable updates
Review reporting and ensure timely follow-up across the sales team
Contribute to detailed internal documentation and process improvement initiatives
Collaborate with sales and leadership to improve efficiency and support business growth

University undergraduate degree required
Strong analytical and quantitative skills (Excel / Google Sheets proficiency required)
A minimum of two years' experience supporting sales within an enterprise software or IT products and technologies environment is required.
Excellent written and verbal communication skills
Highly detail-oriented with strong organizational abilities
Ability to work both collaboratively and independently while managing multiple priorities in a fast-paced environment
Current authorization (or soon to be authorized) to work full-time in the United States
Familiarity with information technology, storage systems, or data infrastructure is a strong plus

Sales Support Specialist

Key skills