Key skills
Leadership
About this role
Role Overview
- Act as a key strategic partner to Product, Design, and Engineering teams.
- Lead end-to-end research for complex, often ambiguous problem spaces.
- Partnering with leaders to define learning objectives and shaping the long-term product vision.
- Designing comprehensive research plans using the right mix of qualitative and quantitative methods.
- Translating raw findings into concrete, strategic recommendations.
- Presenting findings to leadership and using storytelling to build empathy for the user.
- Championing the value of UX research and improving team tooling, templates, and research operations.
Requirements
- 5+ years of dedicated experience in UX Research within a product development environment.
- Deep methodological expertise across a versatile toolkit of generative and evaluative research methods.
- Strategic impact with a proven track record of shaping product strategy and roadmaps.
- Expert facilitation skills, moderating sessions with high empathy to uncover deep user needs.
- Complex synthesis skills to distill diverse data into actionable frameworks, journeys, and personas.
Benefits
- An industry benchmarked salary.
- Electric Car salary sacrifice scheme through Tusker.
- Discount on our services and you get our coveted Cashback Card for free.
- Access to 100s of rewards and discounts through Perkbox.
- A matched contribution pension scheme and life assurance up to 4x your salary.
- Access to free mortgage advice and a financial wellbeing tool.
- Family-friendly policies , designed to help you and your family thrive.
- Discounted private health insurance , access to an Employee Assistance line and a free Virtual GP.
- Our wellbeing app Unmind supports your mental health.
- Belonging groups that help UW shape an even more inclusive future.
- A commitment to helping you develop your career journey through learning, coaching and new experiences.