About this role

Make outgoing calls to develop new business (cold calling)
Research, track, maintain and update leads
Contact prospects to qualify leads
Direct email marketing to key clients and prospects
Research and maintain lead generation database
Conduct customer research
Conduct client or market surveys to obtain information about potential leads
Participate in the preparation of proposals and / or sales presentations
Provide accurate and timely information to management
Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

English level
C1, native or near-native speakers
French level
C1, native or near-native speakers
Decent Computer/Laptop with fast, stable internet connection and quiet working environment
Strong phone contact handling skills and active listening
Experience with cold calling
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Experience with research and maintaining databases
Proficient in MS Office including Word, Excel, and Outlook
Strong project and time management skills
Experience working with Western companies (preferred)

Customer Service Specialist – Lead Generation

Key skills