About this role
Role Overview
- Develop and maintain working knowledge of current products and services offered by the company
- Answer all calls and emails in a timely manner
- Document all call information according to standard operating procedures
- Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
- Complete insurance verification to determine patient’s eligibility
Requirements
- High School Diploma or equivalent
- One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management
- Senior level requires two (2) years of work related experience and one (1) year of exact job experience
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities