Support the Multibrand strategy by replicating and troubleshooting operational and lifecycle journeys as well as event mappings onto new brands.
Support the Multibrand strategy by aligning player messages and welcome offers on new brands.
Support CRM in cross sell campaigns for both the Multibrand and Superbrand strategies.
Support CRM promotional campaigns in adhoc player lists, building journeys or aligning with developers to introduce new journey features.
Support stakeholder requests for building, and/or maintaining any new or existing journeys.
Identify and fix root cause of issues when journey bugs are flagged by business stakeholders.
Interpret journey logs and data to troubleshoot issues and optimise performance.
Monitor and analyse journey performance, implementing dashboard/s to track key metrics, identify issues proactively.
Collaborate with the development team to define and deliver new journey features and enhancements based on business needs.

Some experience working with data in a commercial or fast-paced environment, ideally within iGaming or a similar digital industry.
Able to communicate clearly with technical and non-technical stakeholders.
Basic understanding of analytical tools such as SQL or Python, and data visualisation platforms like Tableau or similar.
Comfortable exploring system or journey logs to help identify and understand data issues or irregularities.
Bachelor’s or Master’s degree in a relevant field (e.g., Mathematics, Statistics, Data Science, Economics, Computer Science, or a related discipline).
Strong analytical thinking and problem-solving skills, with excellent attention to detail.

Wildz Workouts 🚴 To push our team members further and encourage them on their health journey, we've launched a brand new initiative
Wildz Workouts We allow our team to train using three hours out of the 40-hour work week. Not only will this help with their personal health and fitness goals, but it'll help the mind to be more focused, leading to increased work performance and productivity.
Fitness Allowance 🏋️ In addition to Wildz Workouts, we offer a yearly fitness allowance to our employees.
Professional Development Allowance 📚 The professional development contribution can be used for any type of courses that will benefit your professional development.
Healthy Minds 🧠 In cooperation with Richmond Foundation in Malta, we offer free counselling sessions to all employees.
Private Health Insurance 🩺 All our employees are covered by a private health insurance.
Refer a friend 🧑‍💻 Let's recruit together to find your next colleague! 🤩 Our employees are eligible in receiving a referral bonus.
Team building events 🙌 We love getting together. Both team and company wide team building events are organized multiple times a year.
Dog friendly office 🐶 Our furry friends are also welcome at our offices!

Business Intelligence Analyst

Key skills