Market Supply Chain Operations Analyst

Role Overview

• Order Execution and Management
• facilitate smooth order execution, Coordinate with various stakeholders including category, factory teams, customer ops, SCOAH and logistics. Monitor order status and proactively address any issues or delays to ensure on-time shipment/delivery.
• Optimizing Market Attainment
• Analyse market demand and supply data to optimize inventory levels and distribution strategies. Collaborate with central teams to align supply with market demand. execute strategies to maximize market attainment targets for fiscal, calendar quarters, and months.
• Customer Satisfaction
• enhance customer satisfaction and collaborate on solving issues effectively. Monitor key performance indicators (KPIs – TCE, Attainment, WOS,.) related to customer satisfaction and take corrective actions as needed.
• Cross-Functional Collaboration
• Work closely with category, customer Ops, factory ops, logistic and finance teams to align supply chain operations with overall business objectives. Participate in regular meetings and reviews to share market insights and collaborate on strategic initiatives. Facilitate communication and coordination between different departments to ensure alignment and synergy.
• Continuous Improvement: Identify opportunities for process optimization and efficiency improvements within the supply chain. Implement best practices and tools to streamline order management and fulfilment processes. Regularly review performance metrics and feedback to identify areas for improvement and drive continuous enhancement of operations.
• Reporting and Analysis: Generate regular reports and analysis on order fulfillment performance, market trends, and customer satisfaction metrics. Provide insights and recommendations based on data analysis to support decision-making and drive improvements. Present findings and recommendations to senior management and stakeholders to drive alignment and action.

Requirements

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in supply chain, operations, or a related field.
• English language skills (excellent)
• Self-driven person, taking ownership and able to drive end to end initiatives
• Analytical skills and capacity to interpret complex data
• Experienced Excel user
• Strong communication skills, internal and towards external partners
• Capability to work across different IT environments.

Benefits

• Equal Opportunity Employer (EEO)
• Learning is ensured through cross-functional interactions and trainings.
• Personal skills are supported through trainings or a Mentoring program.