Sharing nonprofit program information in a friendly, confident way
Accurately entering donor and call details
Representing meaningful missions with professionalism
Meeting achievable performance goals that support each organization’s success
Requirements
A high school diploma or GED
6+ months of remote work or 1+ year of customer service experience (preferred, NOT required)
A calm, caring, and professional phone presence
Good typing skills and comfort with Microsoft Office
A quiet home workspace and schedule flexibility
Tech Requirements: Windows 11 computer only, 16 GB RAM preferred, dual monitors highly recommended, noise-canceling USB headset (not required to apply but required to service), hardwired internet required (WiFi acceptable to apply, but required to service)