Donation Support Agent

Role Overview

• Handling inbound calls from donors
• Sharing nonprofit program information in a friendly, confident way
• Accurately entering donor and call details
• Representing meaningful missions with professionalism
• Meeting achievable performance goals that support each organization’s success

Requirements

• A high school diploma or GED
• 6+ months of remote work or 1+ year of customer service experience (preferred, NOT required)
• A calm, caring, and professional phone presence
• Good typing skills and comfort with Microsoft Office
• A quiet home workspace and schedule flexibility
• Tech Requirements: Windows 11 computer only, 16 GB RAM preferred, dual monitors highly recommended, noise-canceling USB headset (not required to apply but required to service), hardwired internet required (WiFi acceptable to apply, but required to service)

Benefits

• Earn $13–$15 per hour
• Choose your own schedule
• Work from any location
• Potential for long-term, stable work
• Support causes that truly matter