Act as a key point of contact during week days
Respond promptly to calls, emails, WhatsApp messages, and marketplace inquiries
Ensure no booking opportunity or urgent operational request goes unattended
Assist prospective clients with availability, pricing, and booking-related questions
Coordinate internally to facilitate smooth confirmations
Manage contracts, ID verification, and background checks
Ensure all required documentation is completed accurately and on time
Collaborate with Operations and CX to guarantee seamless move-ins
Oversee reservations from Airbnb and similar platforms
Handle guest communication, confirmations, documentation, and coordination with internal teams
Track bookings and documentation in CRM and internal systems
Ensure data integrity, timely follow-ups, and operational accuracy
Work closely with Sales, Operations, CX, and Marketing to ensure a consistent client experience across all touchpoints

2-3 years of experience in a sales-reservations coordination position.
Strong organizational skills with exceptional attention to detail
Ability to manage multiple communication channels simultaneously
Fluent, native-level English communication skills (verbal and written); additional languages are a strong plus

Competitive Salary & up to 15% annual bonus
Flexible paid time off
Enhanced parental leave
Dynamic working environment with talented people
Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!

Sales Coordinator

Key skills