Keep track of collections, qualification of overdue and update of action plan & level of reminder
Booking and allocation of received payments in the accounting software (ERP: Oracle Netsuite)
In charge of cash collection follow ups
Ensure compliance with the collection process in place
Handle customer disputes by ensuring that all stakeholders (internal / external) are moving in the same direction
Collections and open receivables reporting to the Group Accounting Manager
Issuing sales invoices using the accounting software (Oracle Netsuite) based on CRM software (Salesforce) information
Verifying orders, including customers' billing information and payment details
Contacting customers by phone or email to solve queries and obtain missing information
Maintaining and updating sales and customer records
Supporting the sales department with other administrative tasks, if requested (company name / invoicing contact / reminder contact / payment term, etc.)
Be the main point of contact internally (sales teams) and externally (clients) for any Accounts Receivables related request.

Degree in business administration, accounting, finance, or related field preferred
2 to 3 years experience in Cash collection/Credit control
Excellent communication and emotional intelligence skills
Strong analytical and problem-solving skills
Detail oriented
Team player
Autonomy and ability to prioritize work
English is a must / French is a plus
Netsuite and Salesforce knowledge is a plus

Fair and Competitive compensation package (#Succeed)
A smart working policy with a monthly allowance (#Care)
Health insurance coverage with Vitality (#Care)
State of the art products (#Invent)
A vibrant company life: Global retreat (Ibiza 2019, Lisbon 2022, Paris 2024), Afterworks, Holiday season party, breakfasts, Wellness week... (#Succeed)
Our corporate social responsibility (CSR) is an integral part of our culture and global strategy: purchase of refurbished computers, partnerships with Noos and Ecotree, energy efficient offices, donations and engagement with charities and an Global DE&I committee (Diversity, Equity and Inclusion). (#Succeed)

Accounts Receivable, Cash Collection Specialist

Key skills