Accurately enter and maintain donor and gift information in the CRM database, ensuring completeness, consistency, and data integrity across all records.
Produce and maintain the daily donation log and reconcile donation records with the Finance Department on a regular basis to ensure accurate revenue tracking, coding, and reporting.
Research and resolve discrepancies related to gifts, donor records, and revenue coding to ensure proper attribution and financial alignment.
Prepare, process, and coordinate timely distribution of acknowledgment letters, tax receipts, stewardship communications, and related correspondence for review and signature by the Chief Executive Officer and/or Chief Development Officer.
Generate and distribute routine reports from the CRM, including contribution, attribution, stewardship, lapsed donor, and campaign performance reports for the Chief Development Officer.
Provide administrative support for quarterly Board meeting and monthly Development Committee meetings, including preparation of materials and reports.
Coordinate administrative logistics for donor communications and solicitations, including mailings, materials preparation, and tracking of follow-up actions.
Prepare background summaries, briefing documents, and donor profiles to support meetings and major donor conversations for the Chief Executive Officer and the Chief Development Officer.
Participate in additional Covenant House Florida programs, events, and activities as assigned.

High School Diploma required.
One year experience managing data and creating reports utilizing a customer relationship management database.
Nonprofit experience preferred.
Demonstrated skills in writing, organization, and attention to detail.
Must have a valid Florida Driver’s License with acceptable driving record.

Development Operations Assistant

Key skills