Key skills
ShopifyCRMSales
About this role
Role Overview
- Customer´s and internal orders management (Spain & China teams).
- Product stock control
- analyzing sales trends and proactively place refill orders.
- Coordinate samples management: delivery, informing customers, tracking, etc.
- Payments and credit notes support.
- Proactive customer service follows up.
- Internal sales CRM implementation: reaching out to agreed leads, chasing, making cold calls, etc.
- Shopify platform management.
Requirements
- 2-4 years of experience in customer service, logistics, supply-chain.
- Native Spanish.
- Excellent English is a must, C1 level.
- At least one additional strong language (French or Italian).
- Sports industry experience and/or sports lover.
- Preferrable pyme background.
- Nice to have advanced Excel skills.
Benefits
- Competitive retribution package.
- Flexible working hours, check-in from 7:00 to 9:30h; check-out from 16:00 to 18:30h.
- All Friday’s intensive working day.
- Hybrid work: 2 remote days weekly.
- Excellent multi-cultural working environment (10+ nationalities).