Participate in and/or lead multiple change initiatives up to $250k in value
Conduct interviews to gather user requirements and business benefits via workshops, questionnaires, surveys, workflow storyboards, report mock ups, use cases scenarios and data mapping.
Work with stakeholders, project, and technical teams to prioritize collected requirements, identify solutions and develop business cases.
Coordinate change initiatives including ensuring technical teams complete design, build and release activities, and business teams complete user acceptance testing and preparations for Go-Live.
Conduct system testing where required and prepare UAT test cases
Create ‘As is’ and ‘To Be’ business or technical process flows as required
Complete or update system documentation as required
Provide first line of support to the business for live systems, understanding user problems and working with technical teams to resolve.
Work/engage with UK teams as required
Prepare specifications for reports including data lineage and definitions.

Experience in a Business/Technical Analyst role with experience on complex technology implementation projects
Experience developing and documenting business process maps, user stories and utilising MoSCoW methods (or equivalent)
Experience working with third party software development organisations or inhouse development teams
Hands-on software development or design experience (optional)
Strong analytical and structured way of thinking, high organizational skills and attention to detail
At least 5 years' experience, preferably working for 2 or more energy retailers
Can write basic SQL and/or Python to perform data testing
Work with stakeholders at all levels in an organization.

A genuine commitment to smarter working – we recognise your work/life balance matters
Competitive base salary & yearly bonuses
Leave Benefits
Paid Parental, Service, Wellbeing & Birthday leave
Employee Assistance Program
SONDER
Employee Health and Wellbeing Platform
WHEREFIT
Personal development and coaching opportunities.

Senior Business Analyst – Risk & Trading

Key skills