Partner Onboarding, Experience Consultant

Role Overview

• Define and structure the partner onboarding process (training, tools, support).
• Ensure coordination with internal teams (sales, marketing, support, project teams) to deliver a coherent and comprehensive integration.
• Deploy and organize training sessions, both online and in person.
• Measure onboarding KPIs (average time to onboard, activation rate, engagement).
• Maintain smooth communication between partners and internal departments.
• Contribute to promoting a partner-centric culture across the organization.

Requirements

• Bachelor’s degree to Master’s degree in Business or equivalent (Bac+3/Bac+5).
• Minimum 3 years’ experience in a similar role.
• Strong skills in project management, client relations, and B2B partner management.
• Fluent or professional working proficiency in English.
• Assertive, persistent, customer-oriented, with a strong service mindset.
• Experience using CRM tools and ability to become autonomous quickly.

Benefits

• Pleasant working environment: modern offices in Aimargues or Montpellier, with hybrid remote work.
• Dynamic atmosphere: sports activities (football, CrossFit, boxing, swimming) to strengthen team cohesion.
• Stimulating environment: culture of innovation and exciting technical challenges.