To coordinate and optimize ERP, fundraising, accounting and related systems as super-user, including data integration across donor, payment and expert systems
To oversee end-to-end donor and sponsor processes (onboarding, mid
and back-office) and to manage the digital payment architecture for donations
To serve as key operational contact for sponsors and donors, ensuring accurate records, high service standards and long-term relationship support
To administer and further develop the University of Vienna’s foundations in cooperation with legal advisors, auditors, accountants, banks and supervisory authorities
To support grantmaking applications and processes from an operational perspective, including follow-up on related requirements
To ensure compliance with applicable laws and regulations, internal governance standards and data protection requirements (GDPR/DSGVO)
To contribute to special projects, meet agreed deadlines and targets, and provide operational support within the team as required

Bachelor’s degree in a related field
Process-driven, creative and solution-oriented team player with strong interpersonal skills
Proven experience in identifying, developing and onboarding new sponsorship, partnership and fundraising opportunities, including prospect research
Strong relationship management skills with a focus on excellent donor and client experience
Solid understanding of basic financial processes and accurate tracking of fundraising activities
Confident communicator with advanced writing skills and the ability to persuasively present philanthropic initiatives
Technologically savvy, with experience in working with systems, databases and digital tools
Excellent English skills; additional languages are a plus.

Work-life balance: You have flexible working hours and can also work remotely some of the time.
Inspiring working atmosphere: You are part of a dedicated team with a diverse background.
Good public transport connections: Your new workplace is easily accessible by public transportation.
Internal further training: We offer you the opportunity to improve your skills on an ongoing basis. Choose from an extensive range of free courses.
Fair salary: The basic salary corresponds to the collective agreement for university employees according to § 54 VwGr. IIIa.

Philanthropy Operations Officer

Key skills