Key skills
CRMAccount Management
About this role
Role Overview
- Provide high-quality client support and ensure smooth onboarding experiences
- Maintain accurate records across systems and manage ongoing provider list updates
- Serve as the primary point of contact for clients, primarily via email
- Support client onboarding and track client usage and engagement
Requirements
- 2+ years of experience in customer support/operations, client success, client onboarding, or account management roles
- Experience using CRM tools and Microsoft Excel for tracking client data and performance metrics
- Medical knowledge or background (highly advantageous but not required)
Benefits
- Full-Time Remote (Work from Home)
- Flexible Work Hours