Customer Service, Administrative Representative

Role Overview

• Provide outstanding customer support while assisting with essential administrative tasks.
• Manage customer inquiries across multiple channels, maintaining accurate records.
• Utilize Gorgias or similar ticketing systems to manage and resolve customer inquiries efficiently.

Requirements

• 2+ years of experience with customer service, ideally with platforms such as Gorgias, Zendesk, or similar ticketing systems.
• Background in dietary supplements, pharmaceuticals, or a related industry.
• Experience managing customer inquiries via email, chat, and phone.
• Bilingual proficiency in English and Spanish (required).

Benefits

• Fully Remote Position
• Competitive Salary