Review and respond to incoming support tickets related to debt collection inquiries, using templates and internal guidelines.
Verify account and invoice information in internal systems to ensure accurate responses to customers and partners.
Escalate complex or sensitive cases (e.g., disputes, legal matters, or large balances) to senior team members.
Document actions and communication in the ticketing system to maintain clear case history.
Assist with follow-ups and basic administrative tasks, such as sending reminders or collecting supporting documentation.

Currently enrolled as a student in Finance, Accounting or a related bachelor's or master's degree.
Experience in billing, debt collecting, accounting or order-to-cash processes will be a plus.
Good experience navigating through different IT systems.
High attention to detail and ability to manage multiple requests.
Fluent in Swedish and English.

Student Assistant – Account Receivables & Collection

Key skills