Assistant Branch Manager is responsible for assisting operations in the store, including customer relations, sales, and staff management.
Work with existing and new customers to generate revenue opportunity for the store and execute the plan to take advantage of opportunities.
Handle COD accounts
Log lost sales
Review and report on sales numbers
Manage invoices
Review credits
Work with salespeople to visit customers
Ensure that customers are receiving deliveries in a timely fashion
Follow up with customers who are not calling
Deal with customers in a professional and courteous manners
Requirements
Must have 3-5 years of experience as professional counter person or assistant manager in the automotive industry
Knowledge of automotive parts preferred
Knowledge/ experience with AS400 and/ or terminal services a plus
Experience working on a PC
Outstanding customer relations skills
Strong skills and experience in personnel management
Excellent communication skills
Demonstrated drive to achieve results
Proficient in Microsoft Office
Clean/ valid driver’s license preferred
Ability (with or without reasonable accommodation) to lift, push and pull up to 50 pounds, stand/ walk for up to 10 hours, able to squat, bend and reach, able to climb and descend stairs safely (applies to locations with stairs)
Ability to work powered equipment (forklift, cherry picker etc) where applicable in specific locations