Support the sector manager in monitoring and organizing activities within their area
Participate in the operational coordination of teams and relay on-site instructions
Contribute to monitoring service quality and ensuring compliance with expected standards
Assist with planning interventions, priorities and operational needs according to activity
Participate in tracking performance, quality and customer satisfaction indicators
Report useful field information: needs, incidents, areas of concern and opportunities for improvement
Help ensure effective communication between teams, clients and internal stakeholders
Support teams on best practices, organization and compliance with procedures
Ensure the application of internal rules, safety instructions and quality standards
Proactively propose improvements to organization, service quality and operational efficiency
Requirements
Currently pursuing a degree (equivalent to Bac+2 to Bac+5) in management, business, administration, customer relations, human resources or organizational management
Enjoy working in dynamic, field-based and empowering environments
Strong organizational, coordination and service orientation
Rigour, responsiveness and commitment
Good interpersonal skills and clear communication
Enjoy working in a team and contribute to smooth operations
Comfortable tracking information, using management/monitoring tools and performing varied tasks
Previous experience in coordination, management, customer service, sales or operational organization is a plus