Customer Success Engineer

Role Overview

• Manage, clean, and analyze client data using Excel or Google Sheets.
• Build and maintain formulas, templates, and logic-based models to ensure data accuracy and consistency.
• Use Python scripts to automate repetitive tasks and streamline client workflows.
• Support the onboarding and implementation of client data into internal systems.
• Collaborate with internal teams (AI, Payroll, and Engineering) to troubleshoot and improve client processes.

Requirements

• Solid working knowledge of Microsoft Excel or Google Sheets (advanced formulas, logic, lookups, etc.).
• Basic proficiency in Python (pandas, data cleaning, or scripting basics).
• Strong problem-solving and analytical thinking skills.
• Good communication skills and a collaborative mindset.
• Eagerness to learn automation tools and enhance technical skill sets.
• Familiarity with data processing or AI automation tools (Nice to Have).
• Experience working with Django, APIs, or data exports (Nice to Have).

Tech Stack

• Django
• Pandas
• Python

Benefits

• Learn how a modern SaaS company works from the inside.
• Gain real-world experience in customer operations and support.
• Work in a friendly and fast-paced team that values learning and contribution.
• Possibility of long-term opportunities based on performance.