Senior Systems Engineer

Role Overview

• Design, plan and implement supported versions of Windows Server, Active Directory, VMware vSphere/ESXi, Citrix Virtual Apps and Desktops, enterprise storage platforms, and supporting infrastructure systems based on organizational needs and product lifecycle.
• Administer and maintain the physical and virtual server environment, including VMware clusters and Cisco UCS infrastructure, by proactively monitoring system health and resolving hardware, operating system, and application issues.
• Provide support for enterprise storage platforms, including Pure Storage FlashArray environments, ensuring proper provisioning, performance optimization, capacity planning, and data lifecycle management.
• Support and maintain Citrix Virtual Apps and Desktops environments, including provisioning services, profile management, and performance tuning to ensure a consistent and reliable end user experience.
• Maintain and support Active Directory, DNS, DHCP, and Group Policy to ensure secure, highly available identity and core infrastructure services.
• Review and apply operating system and infrastructure security patches in accordance with established standards and healthcare compliance requirements.
• Participate in disaster recovery planning, testing, and execution, supporting replication technologies and ensuring infrastructure platforms meet defined recovery objectives.
• Develop and maintain automation using PowerShell and other scripting tools to improve operational efficiency and standardize infrastructure processes.
• Provide infrastructure support for enterprise applications by participating in planning sessions, gathering technical requirements, coordinating with vendors, and provisioning required resources.
• Monitor system performance and respond to alerts and incidents, taking ownership of issues and driving resolution across internal teams and external vendors.
• Maintain accurate and up to date documentation for system configurations, architecture, and operational procedures.
• Participate in on-call rotation and perform work during scheduled maintenance windows and after hours as required.
• Provide technical leadership, guidance, and mentorship to junior engineers and contribute to continuous improvement of infrastructure standards and practices.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or equivalent technical experience preferred.
• Minimum of 7 years of experience supporting enterprise infrastructure environments
• Strong experience with Microsoft Windows Server operating systems
• Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy
• Hands-on experience with VMware vSphere/ESXi in a production environment
• Experience supporting Citrix Virtual Apps and Desktops, including PVS and profile management
• Experience with enterprise storage platforms, preferably Pure Storage FlashArray
• Familiarity with Cisco UCS or similar enterprise compute platforms
• Experience with enterprise backup and disaster recovery solutions
• Strong PowerShell scripting and automation experience
• Experience with system monitoring, alerting, and performance tuning
• Understanding of infrastructure security best practices and patch management
• Experience supporting highly available, mission-critical environments, preferably in healthcare
• Strong troubleshooting skills across compute, storage, and virtualization layers
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Strong communication skills and ability to collaborate across technical and non-technical teams
• Preferred:
• VMware, Microsoft, Citrix, or storage-related certifications
• Experience with disaster recovery technologies such as Zerto
• Experience with large-scale file services or DFS environments
• Exposure to identity and access management integrations or security platforms

Tech Stack

• Citrix
• DNS
• VMware

Benefits

• Competitive salary
• Sign on bonuses for designated positions
• Comprehensive, low-cost health insurance plans available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center