Build long-term relationships and ensure client satisfaction and retention
Drive client growth by identifying upsell opportunities and delivering tailored recommendations
Deep dive into client goals to craft action plans that maximize their use of the Lefty platform
Onboarding of new clients and providing training on effective platform usage
Lead workshops and strategic sessions on influencer marketing and platform usage best practices
Act as the voice of the customer — gather feedback and influence platform improvements

Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech
Proven ability to manage client portfolios and grow strategic accounts
Strong communication, negotiation, and problem-solving skills
Analytical mindset — you’re comfortable working with data and performance metrics
Experience with influencer marketing is a big plus
Organized, autonomous, and proactive
Fluent in spoken and written English; a second language is a plus
Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field

Account Manager

Key skills