Ensure the development and implementation of action plans and provide developmental/strategic oversight to optimize GCM activities, with a focus on high quality delivery and productivity of individual/team/departmental goals
Lead regional/therapeutic area project resourcing to ensure proper level and allocation resource is assigned for each project within a region/area
Collaborate with the Clinical Team Leads/Clinical Trial Managers and Clinical Operations Management Team to ensure that resource needs and site requirements are met appropriately
Develop, mentor, manage and coach GCM Managers to progress their skills so that Precision for Medicine quality standards are maintained
Advocate individual career development, and individual responsibility/accountability
Oversee GCM quality performance within the assigned hierarchy and implement actions to correct negative trends
Support the identification of quality risks and issues and recommend/implement corrective action plans as needed to leadership team to address deficiencies in performance of employees
Ensure that all staff have the proper resources, training, materials, and access to systems to deliver on the expectations of their position
Ensure GCM staff within the assigned hierarchy provide timely and accurate updates of all required administrative material (SOPs, T&E, etc.) on company systems
Work with the Clinical Operations Management Team to continually improve and enhance CRA expectations and procedures to promote quality, consistency and efficiency in execution
Develop and maintain metrics pertinent to CRA resource oversight, and work with Clinical Operations Management Team on the evaluation of these metrics
Partner with Talent acquisition to ensure adequate levels of candidates and ad-hoc interview process to select high quality GCM staff
Ensure appropriate on-boarding training for new GCM staff in conjunction with Human Resources, Clinical Training and other functional areas
Represent Precision for Medicine in a professional manner
Manage GCM staff in accordance with Precision for Medicine’s values and policies
Secondary responsibilities include assisting with the planning, assigning, and directing of work as well as gathering performance feedback to contribute to appropriate action plans
Perform other duties as assigned by Leadership
Requirements
Graduate, postgraduate, 4-year college degree, or equivalent experience ideally in a scientific or healthcare discipline
At least 12 years or more in clinical operations, data management or related discipline either in CRO or Pharmaceutical industry with a minimum of 5 years onsite monitoring experience
Monitoring experience includes use of electronic data capture systems as well as paper and electronic medical records
6+ years of direct supervisory experience managing CRAs and CRA Managers is expected in candidates for this position
Experience creating effective development programs for clinical staff
Experience developing evaluation processes, performing gap analysis, and ensuring all clinical staff are properly trained to perform their duties consistent with Precision for Medicine quality standards
Ability to drive and availability for domestic and international travel including overnight stays, with an expectation of travel approximately 25%