Associate Product Manager

Role Overview

• Own the execution of initiatives that drive adviser productivity
• moving more advisers from the mid band into the productive band, and keeping productive advisers there.
• Work with your Group Product Manager to translate product strategy and experiment priorities into well-scoped tickets, timelines, and delivered features.
• Develop and maintain a deep understanding of the adviser productivity funnel
• know how many advisers are in each band, what is moving them up, and where they are getting stuck.
• Develop and maintain a view of your key metrics and build instrumentation into the products you manage so you have an ongoing view of performance; know when a number looks wrong before it is flagged to you.
• Gather ongoing feedback from advisers and managers directly; build the observational habits to understand where the pipeline is failing and bring findings to the Group PM with a point of view, not just a summary.
• Own the alert and nudge pipeline end to end
• template creation, regulatory approval submissions, staging tests, production deployment, and delivery quality
• ensuring advisers receive the right recommendations reliably.
• Manage rollout logistics for new features: determine sequencing, verify adviser access across branches and regions, and troubleshoot activation issues.
• Set up experiment infrastructure as directed by the Group PM
• cohort assignment, data feeds, template creation, tracking configuration
• and take responsibility for data quality and delivery reliability throughout the experiment window.
• Compile clean experiment data packages for the Group PM to analyse and interpret; manage the operational handoff when successful experiments move to production.
• Work with lead engineers to coordinate delivery sequencing, dependencies, and deployment schedules; maintain a well-groomed backlog with clear acceptance criteria and flag risks early with a proposed solution attached.
• Take responsibility for the business outcomes of the initiatives you run: if adviser productivity is not moving, understand why and bring a plan to address it.
• Ensure automated reports are accurate and distributed reliably; maintain product analytics dashboards and coordinate data logistics with external partners.

Requirements

• You have a four-year degree or equivalent
• You are an analytical, data-driven, critical thinker who can unpack a problem clearly, develop and communicate a hypotheses, frame experiments and test them rigorously
• You have had some exposure to a commercial or customer facing role; you are very open to interacting with customers and financial advisers regularly, and are passionate about using technology to solve problems
• You can communicate well with team members and stakeholders on deliverables and approach, demonstrating the ability to communicate and listen appropriately depending on the audience. We expect a good grounding in effective written communication in a technical context
• You strive for success, are keen to learn and develop, are collaborative with a can-do attitude, and can build positive relationships
• You have business acumen and have a grasp of the key concepts of how a business makes money, and you enjoy seeing your work make a tangible business impact
• You are experienced with and are comfortable engaging with senior executives at large and small companies
• you’d be quite okay being asked to give a presentation to execs at a listed company in your first three months of work.

Benefits

• A market-competitive salary
• A collaborative, mission-driven environment with exposure to cutting-edge fintech initiatives
• Opportunities to work on impactful projects with leading partners and stakeholders
• Career growth within a rapidly scaling organisation
• The chance to help shape the future of financial services delivery