Senior Paralegal

Role Overview

• Lead, coach, and develop a team of Paralegals and Legal Administrators
• Allocate and supervise work, monitor progress, and ensure deadlines are met
• Conduct regular 1:1s, team meetings, and performance reviews in line with the Group framework
• Act as the first point of contact for escalations and queries within the Operations team
• Drive continuous improvement in processes, systems, and service delivery
• Support in preparation and drafting of legal documents
• Attend client meetings with the Solicitor, taking meetings and noting relevant actions
• Liaise with clients to provide support for any questions they may have or to follow up on any outstanding matters
• Produce written correspondence to clients and third parties
• Proofreading of legal documentation to ensure these are produced to a high standard
• Assist in the preparation of case files, bundles and court documents where required
• Reviewing documentation upon receipt for correct execution
• Deal with any registration requirements
• Conduct legal research and summarise findings
• Support with the onboarding of clients, both internal and external
• Maintain, update and support the development of our case management system
• Ensure support of OLA/SLA targets throughout the workflow process

Requirements

• Demonstrable experience in a Paralegal role
• Excellent understanding of legal procedures, documentation, and terminology
• Proven experience in a leadership or supervisory capacity
• Committed to excellent client care and an enthusiasm for legal work
• Excellent verbal and written communication skills
• Confident in liaising with clients directly
• Exceptional attention to detail and organisational skills
• Ability to manage complex workloads while leading a team effectively
• Ability to work well under pressure and be proactive.

Benefits

• Professional development and mentoring
• High-quality, timely, and reliable legal support
• Opportunity for team leadership and growth