Provide high‑quality administrative support to the Investment Management and Operations teams, ensuring processes are completed accurately and efficiently.
Maintain, update and reconcile client and investment records, ensuring data integrity across all systems.
Complete daily reconciliation processing and investigate any breaks or discrepancies promptly.
Manage monthly fee processing, ensuring accuracy, timeliness and appropriate audit trails.
Collate, prepare and distribute monthly MI to support internal reporting, oversight and decision‑making.
Carry out daily transaction reporting of market transactions to the FCA, ensuring full regulatory compliance.
Coordinate account transfers to and from other providers, managing documentation, timelines and communication to ensure a smooth client experience.
Prepare review packs and supporting documentation for Investment Manager client meetings.
Support account onboarding, including system input, document checks, letter production and handling client queries.
Manage day‑to‑day administrative tasks, including correspondence, telephone calls and general client servicing where required.
Work collaboratively with colleagues across Investment, Operations and wider business areas to support operational workflows and continuous improvement.
Contribute to maintaining a well‑controlled, efficient back‑office environment that underpins exceptional client service.

Experience within investment management, operations, or wider Financial Services (essential), with a clear focus on back‑office administration.
Strong understanding of operational processes, record‑keeping, and workflow management within an investment environment.
Experience using CRM and Portfolio Management systems, with the ability to navigate and maintain accurate data.
Confident working knowledge of investments from an administrative and/or operational perspective.
Proficient in Microsoft Office, particularly Excel, with the ability to manipulate, analyse and present data accurately.
Excellent organisational skills, with the ability to prioritise, manage deadlines and maintain high standards under pressure.
Strong attention to detail and a methodical approach to tasks, ensuring accuracy across all administrative outputs.
Clear and professional communication skills, enabling effective interaction with investment managers, colleagues and clients when required.
Strong numerical capability and comfort working with data, reconciliations and reporting.
Flexible, proactive and adaptable approach to work, with a willingness to support wider business needs.
Working towards CII or CISI qualifications (desirable).
Educated to degree level (desirable).

30 days holiday plus public holidays
Wellbeing day
Birthday holiday
Volunteering day
Private medical insurance, 24/7 digital GP and health advice
Employee assistance programme providing support for your mental and physical health
Group pension scheme
Life assurance scheme
Eyecare vouchers
Family leave
Referral scheme

Asset Management Operations Administrator

Key skills