Account Manager – North & Central Italy

Role Overview

• Achieve your sales targets within your assigned territory.
• Develop, manage, execute, and monitor strategic business plans, including monthly reporting and forecasting for each county in your territory.
• Build and maintain a network with key stakeholders such as IVF Lab Directors, Medical Directors, Obstetricians, Gynecologists, and Embryologists to promote and sell Vitrolife’s products and services.
• Conduct customer visits and attend third-party events to establish relationships and support user education on Vitrolife’s products.
• Negotiate and establish agreements with clinics to drive sales and partnerships.
• Gather and analyze business intelligence, including clinic dynamics, customer trends, competitor activities, and complaints, to inform strategic decisions.
• Continuously monitor and document customer activities in the CRM system.
• Collaborate closely with Customer Service to ensure logistical excellence.
• Plan and conduct follow-up workshops, training courses, and events such as exhibitions and conferences to enhance customer engagement and education.
• Resolve key client issues promptly and develop strategic plans to improve client outcomes.

Requirements

• University degree in Biology or similar field or significant work experience in the life science industry.
• Minimum 3 years of experience in a hands on sales / account position.
• 2+ years / relevant network working with working with IVF will be considered a strong advantage.
• Fluent in Italian and English.
• Happy to travel 3-4 days per week.

Benefits

• Learning never stops, and you’ll have opportunities to grow professionally while contributing to a meaningful mission.
• Global collaboration is part of our DNA, you’ll work with colleagues across countries in a multicultural, inclusive environment.
• We are offering a dynamic workplace with highly professional and ambitious colleagues and world leading, quality IVF products.