You’ll help make Accountable for freelancers in Germany even better
You’ll speak with users, listen closely, identify patterns, and bring structure to complex topics
You’ll support the product team in solving the right problems
You’ll conduct interviews with users, tax advisors, and other relevant target groups in Germany
You’ll identify pain points, misunderstandings, and untapped opportunities along the user journey
You’ll structure qualitative and quantitative insights so they’re directly usable by Product, Design, and Engineering
You’ll craft clear problem statements and help prioritize opportunities and improvements
You’ll also provide ad-hoc support for surveys, analyses, testing, and operational discovery processes

You have a strong interest in high-quality software products and in building them in a truly user-centered way
You’re excited about using technology to simplify the lives of 4 million freelancers in Germany
You have a strong academic background or some relevant hands-on experience in a demanding environment
German is your native language and you’re fluent in English
You enjoy talking to users and can listen actively, ask follow-up questions, and read between the lines
You work in a structured, independent way and maintain high quality standards
You can quickly understand complex logic and document it clearly
You’re detail-oriented, pragmatic, and not afraid to dive deep into product and business logic
You have a strong drive to develop professionally and are willing to roll up your sleeves

Direct collaboration with the founders, particularly our Co-Founder & CPO
Learn first-hand from experienced serial entrepreneurs how to scale a company
Significant responsibility and visibility
Deep exposure to product discovery, user research, and prioritization in a real startup setting
The opportunity to help shape a product that genuinely makes freelancers’ lives easier

Founder’s Associate – Product & User Research

Key skills