Milliman is a respected consultancy with a focus on developing innovative SaaS products for the insurance industry. The Manager, Product Research will lead a team to enhance the Irix product suite through research, collaboration with stakeholders, and effective communication of findings.
Responsibilities:
- Own the Irix Product Research backlog: collect market feedback, scope research opportunities, facilitate prioritization discussions, and drive results through
- Serve as a player-coach: perform hands-on analysis, delegate and prioritize objectives, and mentor, motivate and develop analysts
- Set standards for documentation, quality, transparency, and peer-review
- Translate research outcomes into clear requirements in partnership with product/software development and other technical teams
- Develop value analysis strategies to drive adoption for new and existing products
- Work with external and internal clients to create high quality deliverables that effectively meet their goals and showcase the value of our products
- Generate thought leadership materials such as webinars, conference presentations and white papers, in partnership with other departments, to highlight subject matter expertise, product capabilities, and groundbreaking research
- Define success metrics for R&D initiatives and guide post-release performance monitoring
- Showcase research findings to key stakeholders and leadership for awareness, understanding, and decision-making
Requirements:
- Bachelor's degree in actuarial science, mathematics, or other major with quantitative course work
- 4+ years of experience in product R&D, analytics, actuarial science, or data science
- Expertise with prescription and medical claims data
- Solid understanding of underwriting principles and drivers of mortality/morbidity risk
- Demonstrated leadership of cross-functional initiatives
- Exceptional written and verbal communication to both technical and non-technical audiences
- Strong critical thinking and ability to think big picture
- Proficiency with Microsoft Excel and PowerBI, and database querying languages (preferably SQL)
- Familiarity with Jira, Confluence, Databricks, R, and Python
- Experience with clinical data
- Experience with clinical rule engines
- Experience in software-as-a-service and/or insurance underwriting industry
- Experience with product management and/or product R&D
- Experience leading quality assurance and user acceptance testing for software development