Lead strategic relationships with our ELSA's Partners to support book of business growth
Hit retention and growth targets through active management of partner success
Build and document repeatable playbooks and best practices for scaling partner success operations
Serve as the primary point of contact for our strategic partners, managing day-to-day communications, conducting weekly meetings to go through demands and priorities
Manage and own communication between our strategic partners and our internal teams to ensure tasks and projects are moving forward. Ensure high-quality, on-time delivery of partner-delivered projects at scale, maintaining accountability for customer satisfaction, project outcomes, attach rates, and revenue performance across the partner portfolio
Build and maintain a partner enablement strategy, aligning programs and initiatives with business priorities.
Collaborate with cross-functional stakeholders including Sales, Customer Success, Partner Sales, and internal Professional Services teams to align partner delivery with business objectives
Requirements
Mandatory fluency in English (C2 for speaking and writing)
6+ years of experience in partner programs, program management, or alliance/channel roles within the SaaS industry
Experience designing and scaling structured partner programs with differentiated value propositions
Strong background working with partner portals, developer communities, and/or marketplace programs
Proven ability to manage complex, cross-functional initiatives and influence stakeholders across functions and levels
Analytical mindset with experience using data and metrics to measure success and guide program improvements
Excellent project and time management skills with strong attention to detail
Familiarity with Hubspot and related partner management tools
A collaborative, problem-solving mindset and passion for improving both partner and internal team experiences
Familiarity with SaaS, edtech, or digital platform business models preferred, with understanding of the unique challenges and opportunities in partner-driven growth strategies.
Benefits
Fully remote work setup
Attractive Package salary
Comprehensive employee well-being benefits.
Free ELSA Premium courses to polish your language skills
Collaborative, international team culture.
Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.