Own and deliver high-priority, cross-functional initiatives (AI enablement, planning cadence, performance metrics, process redesign, internal tooling)
Translate leadership priorities into structured plans with milestones, KPIs, and clear accountability
Diagnose root causes of operational inefficiencies and implement structural, scalable fixes
Design and improve workflows using automation, AI (e.g., Notion AI), and internal systems
Build visibility through data — analyse performance using SQL and Python, and create simple, decision-driving reporting
Improve operational governance and reduce leadership bandwidth spent on coordination
Drive adoption of tools such as Asana, Notion, and workflow systems to improve execution discipline
Act as a force multiplier for the COO increasing clarity, speed, and accountability across teams

3–7+ years of experience in consulting, strategy & operations, or high-growth tech/fintech
Proven track record of independently leading and delivering cross-functional initiatives
Strong structured problem-solving skills (hypothesis-driven, root-cause focused)
High data literacy (confident using SQL and Python for analysis)
Comfortable designing processes and working with operational tooling (Asana, Notion, systems integrations)
Strong written and verbal communication skills — able to bring clarity to ambiguity
High ownership, strong execution discipline, and comfort operating in a fast-moving environment

Strategy & Operations Manager – COO Office

Key skills