USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. The Sr. Event Operations Manager is responsible for leading the planning, execution, and long-term success of assigned endurance events, ensuring a consistent and high-quality experience that reflects brand standards while engaging with local communities.
Responsibilities:
- Lead the planning, production, and execution of assigned events from early planning through post-event closeout
- Oversee development of event timelines, site plans, course layouts, public safety plans, and parking/traffic plans
- Secure, prepare, and submit all required permits and approvals in coordination with municipalities, agencies, and partners
- Manage vendor and contractor outreach, quote analysis, negotiation, and performance before, during, and after events
- Oversee onsite execution including load-in/load-out, course operations, site management, and vendor coordination
- Manage event budgets and expenses in alignment with organizational financial goals
- Serve in an on-site leadership role (including Race Director or operational command roles as assigned)
- Guide and uphold the brand vision for assigned events, ensuring consistency in participant experience, presentation, and execution
- Serve as a key voice of the event brand within each market, balancing national brand standards with local market needs
- Build and maintain strong relationships with community partners, municipalities, and local stakeholders
- Identify opportunities to enhance community engagement, local partnerships, and market-specific initiatives that strengthen the event brand
- Collaborate closely with Marketing, Partnerships, Customer Service, and Volunteer teams to ensure aligned messaging and execution across all participant touchpoints
- Represent the event and brand professionally in external meetings, site visits, and public-facing interactions
- Provide leadership, mentorship, and support to other Race Directors, Event Operations Managers, and onsite staff
- Drive clear communication, accountability, and alignment across cross-functional teams
- Support portfolio-level consistency while allowing flexibility for market-specific execution
- Contribute to the ongoing evolution of operational standards, best practices, and event playbooks
Requirements:
- 5+ years of experience in event operations, endurance events, or large-scale live event production
- Demonstrated experience leading complex events with multiple stakeholders and workstreams
- Strong understanding of permitting, public safety coordination, course operations, and live event logistics
- Proven ability to represent an event or brand professionally with municipalities, partners, and community stakeholders
- Excellent organizational, communication, and problem-solving skills
- Ability to work independently while collaborating effectively across teams
- Willingness and ability to travel extensively, including weekends
- Valid driver's license required