Key skills
AndroidiOSMacOSBashPowerShellEntra ID
About this role
Role Overview
- Provide daily support for macOS, Windows, iOS, Android, and related tooling
- Set up hardware, software, and accounts for new hires
- Execute onboarding, offboarding, and role changes reliably
- Administer Microsoft 365 and Entra ID tasks
- Handle procurement and maintain accurate asset inventory
- Monitor and review security alerts and logs
- Triage, contain, and remediate endpoint and identity threats
- Perform endpoint hygiene tasks
- Support SOC 2 Type II activities and manage secure offboarding
- Troubleshoot and remediate macOS security and stability issues
- Collaborate with the IT & Security Manager and teammates
Requirements
- 5+ years in IT Support, IT Operations, IT Security, Service Desk, or similar hands-on role
- Strong macOS and Windows troubleshooting skills
- Comfortable with Entra ID and Intune-driven device management tasks
- A security mindset and willingness to learn by doing
- Ability to follow processes accurately and document clearly
- Good prioritization skills in a fast-moving environment
- Bonus: scripting basics (PowerShell, Bash, KQL)
- Fluent written and spoken English and Finnish.
Tech Stack
- Android
- iOS
- MacOS
Benefits
- Flexible work arrangements
- Professional development opportunities