Sales Development Representative

Role Overview

• Engage potential customers with tailored sales strategies that showcase the value of ICANotes Behavioral Health EHR
• Craft strategic outreach campaigns utilizing Zoho CRM, cold calls, and emails to connect with prospective customers
• Leverage your consultative skills to understand the unique needs of prospects and recommend ICANotes products and services that align with those needs
• Nourish warm inbound leads into qualified opportunities by nurturing trust and understanding through ongoing communication
• Maintain a dynamic pipeline of interested prospects, effectively transitioning them to our sales closers for the next steps
• Collaborate on refining our SDR playbook by identifying and sharing best practices that drive success

Requirements

• Demonstrated experience (2+ years) in sales or outreach roles
• Proficient in verbal and written communication, with a knack for crafting compelling messages
• A creative thinker with strong analytical skills, capable of finding solutions to complex challenges
• Eager to excel within a sales organization, with a hunger for growth and development
• Punctual, dependable, and adaptable to the demands of a virtual team environment
• Exceptional organizational skills, capable of managing multiple tasks and priorities effectively
• Equipped with a distraction-free home office, a reliable computer, and a strong internet connection
• Preferred: A bachelor's degree or 3+ years of relevant outbound sales or outreach experience
• Preferred: Familiarity with the Behavioral Health industry is a plus, though not a requirement
• Preferred: Proficiency with Zoho CRM or other CRM software is beneficial

Benefits

• Healthcare (medical, dental, vision)
• company pays for up to 75% of health insurance for both employee and dependents
• some plans with HSA options
• Basic term and optional term life insurance
• Short-term disability (paid for by the company) and long-term disability
• 401(k) and employer-matched retirement plan
• Paid time off that includes 8 sick leave days per year (80-hour annual rollover), 6 personal days per year (can rollover all), and 12 vacation days per year (can rollover all)