Senior Product Designer

Role Overview

• Own the full design process — from discovery and research through wireframes, prototypes, and final implementation — for new and existing product features
• Shape product strategy through user research, competitive analysis, and a deep understanding of our customers: pet parents, veterinary staff, and partners
• Build and steward our design system, ensuring consistency and quality across every touchpoint, in close collaboration with our senior marketing designer
• Partner closely with engineering, reviewing shipped work to ensure it meets design standards and advocating for quality at every step
• Stay ahead of the sprint cycle — working 1–2 sprints ahead to keep pace with a fast-moving development team
• Collaborate cross-functionally with marketing, veterinary partnerships, and other stakeholders to align design with broader company goals
• Become a domain expert in pet insurance and pet health, with a sharp eye on industry trends and user needs

Requirements

• 5+ years of product design experience, with a track record of significant ownership — ideally at a Series B startup or similarly fast-paced environment
• A strong portfolio demonstrating end-to-end design thinking, from research and strategy through polished, shipped UI
• Proven experience running user research and competitive analysis independently, and translating findings into actionable product decisions
• The confidence to push back, disagree, and realign without it becoming political — you're direct, but you bring people along! You have a clear point of view on how to solve user problems and you're not shy about advocating for it, but you are not precious
• Experience owning or significantly contributing to a design system
• Demonstrated ability to collaborate across functions — you've worked closely with engineers, marketers, and business stakeholders and know how to navigate different working styles
• Location: New York City. This role is currently fully remote, with plans to transition to a hybrid schedule as we accelerate our growth and open our Midtown Manhattan office in 2027. At that time, we will require New York team members to attend the office 4 days per week
• Legally authorized to work in the United States without visa sponsorship required
• Bonus: experience in fintech, insurtech, health, or consumer marketplaces

Extra points: You love animals and believe pet healthcare is a serious, underserved problem. We'll hire you for your craft, but passion for the mission makes everything better.

Benefits

• Salary: $160,000
• $185,000 depending on experience
• Equity: Startup equity grant
• Vacation: Currently flexible vacation
• Health: Top-tier medical, dental and vision
• Retirement: 401(k) employer contributions
• Mission: A real shot at reshaping how America cares for its pets