Provide customer support via chat, phone and system email to accounting firms, business owners, and clients;
Clarify questions and guide users in the use of the system in accordance with current accounting standards and tax legislation;
Collaborate with Omie's internal teams to resolve issues and provide clear, accurate guidance to our customers;
Act in a consultative manner and deliver empathetic, human-centered support to all!

Currently enrolled in a degree program in Business Administration, Accounting, Management, or any technology
or business-related field; availability to intern for one to two years.

Flexible benefit / meal voucher: R$ 45.00 per workday.
Need to work on-site? We provide a commuting allowance (vale-transporte). For those arriving by train/metro, we offer a shuttle from the station to the office.
Pharmacy assistance.
Birthday day off so you can celebrate as you wish!
To support physical health and wellbeing, we offer partner apps and discounts at accredited gyms.
To support mental wellbeing, we partner with online therapy and meditation platforms.
Partnership with SESC – full membership credential.
Exclusive discounts at leading universities and educational institutions for undergraduate, postgraduate and MBA courses. We also provide free access to Omie Academy for employees.
Partnership with in-company English courses.
Life insurance.

Technical Support Intern

Key skills