HR Administrator – Office Manager

Role Overview

• Support People Experience Managers with employees and managers on day-to-day HR queries as delegated
• Provide proactive administrative support across the full employee lifecycle
• Support onboarding and offboarding processes, ensuring a smooth and consistent experience
• Prepare HR documentation, including employment contracts, amendments, and employee letters
• Maintain accurate and compliant employee records within HiBob, ensuring data integrity and audit readiness
• Support contract changes, role updates, and organisational changes within HRIS
• Assist with performance management processes, including tracking timelines and documentation
• Support employee engagement initiatives and culture activities (e.g. events, wellbeing initiatives)
• Ensure HR processes align with internal policies, and best practice
• Work closely with People Experience Managers to support regional and global People initiatives
• Act as the first point of contact for building management, suppliers, and contractors
• Oversee the day-to-day running of the London office, ensuring a safe, clean and well-maintained environment
• Maintain office equipment and facilities (e.g. coffee machines, printers, meeting rooms), proactively resolving issues
• Manage office supplies and kitchen stock, ensuring availability at all times
• Coordinate office access, maintenance issues, health & safety checks, and compliance requirements
• Lead on Health & Safety, including policies, risk assessments, fire safety and first aid compliance
• Supervise cleaning services to ensure standards are consistently met
• Deliver a welcoming and professional guest experience for visitors
• Manage incoming/outgoing mail and courier arrangements
• Maintain office-related trackers, budgets, supplier records and contracts, supporting cost control and renewals

Requirements

• CIPD Level 3 (or working towards)
• Experience in an HR administration is essential
• Experience supporting employee lifecycle processes
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and work independently
• Confident communicator with strong interpersonal skills
• Proactive, solutions-focused mindset
• Comfortable working with HR systems (HiBob or similar)
• Strong sense of ownership and accountability
• High level of discretion and confidentiality
• Experience managing office operations or facilities, preferably in a fast-paced environment (preferred)
• Experience working in a global organisation (preferred)
• Experience supporting employee engagement or culture initiatives (preferred)
• Understanding of UK employment legislation (preferred)
• Experience improving processes or implementing new ways of working (preferred)
• Strong stakeholder management skills (preferred)

Benefits

• A competitive salary depending on experience.
• Hybrid working. You can combine working from home and working from the office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays
• possibilities to Travel and Work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.