Provide Learning Management System (LMS) administrative support to our Aero client’s LMS and training analysts by assisting with various LMS duties related to: class scheduling, running a variety of LMS reports, data quality processes such as class closure; customer inquiries through Service Central Tickets and emails; and other similar duties as designated by team Leads.

Administration/training coordination type of experience; LMS experience preferred
Intermediate proficiency with Excel (Pivot tables, VLOOKUP, graphs, tables, etc.)
Experience working in the back end of Learning Management Systems (LMS) to support LMS administration activities preferred; experience with SuccessFactors LMS a plus.
Familiar with the standard concepts, practices, and procedures associated with an LMS and the related training administrative environment preferred.
Experience providing training administration using an LMS for running reports, removing courses/curriculums from learning plans, providing course credit preferred; modifying course/curriculum meta data, etc.
Experience and ability to manage large volume of tasks and maintain high degree of accuracy, quality and timely completion preferred.
Ability to prioritize and manage disruptions.
Possess strong time management, planning, and organizational skills.
Experience working in a complex and changing environment while being both self-sufficient and collaborative with team members.
Good written and verbal communications that support positive and effective customer experience.

Training Administrator, Class Coordinator

Key skills