Act as a liaison between the agency and the community regarding patient care
Gives high priority to compassionate patient care and patient satisfaction
Ensures smooth transition from hospital to home setting
Visits patients prior to discharge to set reasonable expectations
Establishes a trusting relationship with patients and their care team
Establishes, maintains, and expands relationships with referral sources
Keeps detailed records of marketing activities and strategic initiatives
Identifies and resolves service issues with emphasis on patient and referral-source satisfaction

Marketing Liaison

Key skills