Analyze core metrics (pipeline health, bookings, retention/churn, product usage, and ARR trends) to identify risks, opportunities, and performance drivers.
Own the creation and maintenance of executive-level dashboards (Salesforce, Looker/Tableau, or equivalent).
Support the bookings forecast process and ensure sales data integrity within the CRM.
Partner with Sales Management, Marketing Ops, CS Ops, and Product Ops to unify data sources and workflows.
Provide data-driven insights to support annual and quarterly GTM initiatives.
Measure the impact of new processes and enablement programs.
Respond quickly to high-urgency requests from the VP of RevOps, CRO, and CFO.

Bachelor’s degree in Business, Finance, Business Analytics, or related field.
5-7+ years of experience in Sales Operations, Revenue Operations, FP&A, or Business Analytics.
Expert-level proficiency in Excel/Google Sheets.
Proficiency in Salesforce reporting and Business Intelligence (BI) tools (e.g., Looker, Tableau, PowerBI, SQL, Python).
Strong understanding of core SaaS metrics (ARR, NRR, CAC/LTV, pipeline conversion rates).
Demonstrated ability to translate complex data into clear narratives.
High attention to detail, comfort working with large datasets, and a proven ability to execute quickly in a fast-paced environment.
Ability to travel (10%)

Health and dental insurance
401k with company match
Flexible Time Off policy or generous PTO plan
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community

Sales Operations Analyst

Key skills