Manage a portfolio of R&D programs and projects, ensuring that all aspects of the program are well defined and aligned
Leading end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact
Partnering with leadership and cross-functional stakeholders across the organization to surface underlying needs and desired outcomes
Establishing (and modeling) the standard for the Product Operations craft at Calendly
Improving cross-functional collaboration and communication by creating shared understanding and alignment
Identifying organizational problems and opportunities, then defining and leading the programs, processes, and tools needed to help the organization operate effectively and achieve its goals.

10+ years of product operations or direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs
Demonstrated ability in leading programs across a wide range of business and technology-related topics from problem space definition to customer impact
Exceptional leadership and communications skills; proven ability to influence without authority, build trust, manage complexity and drive business results
Demonstrated experience managing programs in a remote-first environment with familiarity applying change management practices to drive adoption
Strong command of collaboration tooling administration and enablement (e.g., Jira, Confluence, automation workflows)
B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus
Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.

Staff Product Operations Manager

Key skills