Manage client-facing migration projects for health system clients with complex domestic tiering and custom provider networks, ensuring accurate execution with minimal disruption.
Work closely with Account Managers as a strategic client-facing counterpart throughout the implementation lifecycle.
Create, maintain, and manage group-level project plans specific to health system requirements including detailed timelines, key milestones, and dependencies.
Lead collaboration across Solution Design, Business Analysis, Technology, Operations, and external partners to ensure all workstreams align.
Drive timely resolution of scope changes, risks, issues, and dependencies while maintaining project momentum and client confidence.
Facilitate status meetings and communicate progress, risks, and decisions clearly to internal teams and client stakeholders.
Manage changes, enhancements, or expansions that arise during the project lifecycle while maintaining timelines and quality standards.
Deliver projects on time, within scope, and aligned with client expectations while meeting organizational quality standards.
Requirements
Bachelor's degree in business, healthcare administration, project management, or related field, or equivalent experience
8+ years project management experience in healthcare industry
Direct experience supporting health system clients, custom networks, or tiered benefit designs required
Proven track record managing complex, client-facing implementation projects
Strong understanding of health system operations, provider networks, and tiered benefit designs