San Francisco, California, United States of America
Contract
1 day ago
$99,450 - $125,000 USD
No H1B
Key skills
CommunicationCollaboration
About this role
Role Overview
Own day-to-day recruiting systems operations with a focus of owning scheduling with GoodTime, ensuring everything runs smoothly for recruiters, hiring managers, and candidates
Act as a first line of support for troubleshooting issues in GoodTime, Greenhouse, and integrations — digging into bugs, triaging problems, and partnering with vendors or IT when needed
Manage and optimize GoodTime scheduling workflows, partnering closely with our recruiters to ensure interviews are set up accurately, efficiently, and with a great candidate experience
Partner with the Recruiting Operations Manager and broader People team to evaluate, roll out, and document new tools, features, and process changes
Create and maintain clear documentation, guides, and training so recruiters and hiring managers know exactly how to use our tools and follow our workflows
Collaborate with recruiters and sourcers to streamline workflows, reduce manual work, and ensure our tech stack is set up to support scalable, high-quality hiring
Champion an excellent candidate and stakeholder experience by proactively identifying friction in our processes and suggesting practical, tech-enabled solutions
Requirements
3–5 years of experience in Recruiting Operations, HR Operations, or Talent Coordination, ideally in a fast-paced, high-growth environment
Hands-on experience with Greenhouse and GoodTime
Proven ability to troubleshoot system issues, dig into the “why” behind bugs or errors, and partner with vendors/IT to drive them to resolution
Strong systems thinking and comfort working with workflows, automations, permissions, and integrations
Excellent communication and collaboration skills, with the ability to support recruiters, hiring managers, and cross-functional partners with empathy and clarity
Demonstrated ownership mindset — you follow through, get curious when something is broken, and enjoy making systems and processes better over time
Familiarity with global teams, multiple time zones, or distributed work environments is a plus