Design, build, and improve enablement programs that support onboarding and ongoing upskilling for acquisition and account management teams
Develop and maintain training content, including e-learning modules, toolkits, one-pagers, participation guides, worksheets, videos, and related materials
Create structured onboarding journeys that help new team members ramp effectively and track progress over time
Support ongoing learning initiatives that improve performance, consistency, and field execution across global teams
Organize and maintain content within enablement and content management systems such as Highspot or similar platforms
Partner cross-functionally with operations, leadership, and other internal stakeholders to gather feedback and continuously improve enablement programs
Translate business updates, product changes, and process information into clear, engaging, and accessible learning materials
Track program progress, measure effectiveness, and communicate updates, milestones, and roadmap priorities
Leverage AI-enabled tools and modern content creation platforms to customize and scale materials across markets
Ensure all program documentation and training resources are current, accurate, and easy to access.

4+ years of experience in sales enablement, program management, learning and development, or a related field
Proven experience building or managing onboarding and training programs from start to finish
Strong ability to support customer-facing teams such as acquisition, sales, account management, or operations teams
Experience working cross-functionally and leading initiatives across multiple stakeholders
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to translate strategy into practical, high-quality training content and execution plans
Comfort creating polished materials independently, including presentations, guides, and learning assets
Familiarity with AI-powered tools and modern workflows that improve speed, customization, and content creation at scale
Experience working in fast-paced, evolving environments with changing priorities.

Enablement Program Manager, Experiences

Key skills