Own full accountability for forecasted revenue and commercial outcomes across your partnership portfolio
Proactively identify risks to revenue plans and drive corrective action with urgency and precision
Monitor partnership KPIs and health metrics, ensuring partners are on track to meet their commercial objectives
Identify and develop opportunities to deepen Arlo's value proposition with partners, driving retention and mutual growth
Drive cross-functional alignment across internal Arlo teams to deliver on partnership commitments and ensure readiness for commercial launches
Define and drive structured program governance across multiple workstreams, managing timelines, dependencies, and escalations
Ensure Arlo speaks with a single, consistent voice to its partners — and that commitments made are commitments kept
Leading with personal accountability, ensure effective account management process and structures that enable Arlo to scale its partner delivery model effectively
Build and maintain deep, trusted relationships with senior stakeholders at partner organizations
Provide regular, structured updates to Arlo leadership on partnership health, launch progress, revenue trajectory, and risk/opportunity areas
Operate as an effective communicator across both technical and commercial contexts, able to translate complexity into clarity for varied audiences

7-10 years of experience in strategic partnerships, account management, or a related field — ideally in IoT, SaaS, smart home, or connected security
Demonstrated success in managing complex, high-value enterprise or service provider partnerships with direct revenue accountability
Proven track record leading cross-functional initiatives and large-scale platform integrations, ideally in B2B2C or service provider environments
Experience managing programs across multiple disciplines including engineering, product, marketing, operations, and commercial teams
Commercially minded with the ability to connect day-to-day partnership activity to revenue outcomes and long-term business impact
Strong executive presence and communication skills — credible with senior stakeholders both internally and at partner organizations
A decisive, outcomes-oriented operator who can assess situations quickly, build alignment, and move at pace in fast-moving environments
High levels of personal accountability and ownership — a self-starter who can operate with autonomy and set the standard for others
Experience in large-scale service provider environments (cable, security, or telco) is a strong plus
Bachelor's degree required; MBA or relevant program management experience a plus
Ability and willingness to travel up to 50%.

Strategic Account Manager, Strategic Partnerships

Key skills