Senior Ecommerce

Role Overview

• Execute online flash sales events by managing product content (product names, descriptions, visuals), pricing accuracy and site readiness to ensure a smooth customer experience.
• Liaise directly with brand partners to gather all required information to execute the online events.
• Support end-to-end Online flash sale events for Singapore and Malaysia, from pre-event preparation, live event monitoring and event closure.
• Closely monitoring the stock’s movement and ensure inventories are well kept to date, removing OOS items from website when needed.
• Ensure cross-channel consistency with external actors, from brand partners to the internal Business Development team, Offline Operations team, Marketing team and Customer service to ensure a smooth process and achieve targeted results.
• Create and design online store images and banners, and promotional assets aligned with campaign requirements and brand guidelines.
• Proactively identify opportunities to improve sales performance through product bundling and pricing mechanics to drive conversion.
• Improve the end-to-end online shopping experience through enhanced UX/UI, clearer navigation, and checkout optimization.
• Coordinate closely with warehouse and courier partners to support smooth supply chain operations and timely order fulfilment throughout the event lifecycle.
• Prepare daily sales reports and post-event performance reports with insights and recommendations for internal stakeholders and brand partners.
• Establish standard operating procedures (SOP) and guidelines within the team.
• Provide on-the-job support and coordination with junior team members when required.

Requirements

• Minimum 2 to 3 years of experience in e-commerce role
• Possess experience in merchandising field in a retail environment is a plus
• Knowledgeable in Shopify or other retail e-commerce platform
• Some experience of supply chain or operations management
• Proficient in Excel, copy writing and other MS Office skills
• Good knowledge of design tools such as Photoshop, Illustrator, Canva
• Responsible, well-organized and attention to details
• Diploma/ Degree holder in E-Commerce, Logistics or any related discipline
• Excellent written and spoken English

Tech Stack

• Flash

Benefits

• Flexible work arrangements